firstcellars.com

Shipping

At First Cellars we only work with importers that use the correct licenses and suppliers whom handle the alcoholic beverages the correct way. During the transportation from the wineries to our warehouse, all bottles are temperature-controlled and kept in darkness. Once we receive the wines they are stored, in our temperature-controlled warehouse in Shanghai.

We use our own delivery guys for shipping in Shanghai and for shipping outside of Shanghai we work with reliable delivery companies to ensure the bottles are handled with the respect they deserve.

Delivery Information

We offer delivery every day of the week except Chinese Public Holidays.

For deliveries in the Shanghai area, delivery is usually completed within 6-10 days. If you have any special delivery requests, please contact us by email. or add our Customer Service WeChat account, our ID is First_Cellars

For other cities in China you can specify a preferred date for delivery but this is not guaranteed.

We offer free shipping, within Shanghai, Zhejiang, Jiangsu, and Anhui, for orders above ¥300. Please use the shipping calculator in your Shopping Cart to see your exact cost for the delivery. Note that shipping charges to most areas outside Shanghai for full cases of beer/water/soft drink etc. will be higher than for wines, due to the weight of these items, one case is calculated as 12 bottles.

FirstCellars Customer Service WeChat